DOMAIN NAME REGISTRATION
Domain name registrations are non-refundable. Each domain name registration will be subject to a $12.95 USD/year per domain registration/transfer fee *. As changes are no longer allowed after the registration request is submitted, customers should make a correct spelling check before buying their domain name.
The redemption period is a registry level period of up to 30 days that occurs when a domain name is deleted after it expires without being renewed. Instead of just being deleted and returned to the pool of domain names available for registration, the registry holds the name in a REDEMPTION PERIOD. During this 30-day period, the original domain registrant may retrieve the domain name from deletion for an additional fee by contacting the registrar.
This extra 30-day period extends the time available to renew expired domain names. However, all names that enter the redemption period are removed from the zone files (the list of domains currently in the global DNS); therefore, any web site or e-mail services associated with the domain name will stop working.
After the 30-day redemption period there is a 5-day pending delete phase. When a domain is in this phase no one can retrieve the domain and it cannot be registered. After the 5-day pending delete phase the registry will release the domain name back into the public pool of available domain names.
We recommend that you renew your domain registration before the domain name is placed in redemption. If your domain name is placed into redemption, we cannot prevent the zone files being removed from the DNS and your web site and any associated services will cease to work.
Web Hosting Manila can assist in retrieving your domain only if your domain was registered with us. If your domain was registered with another registrar, you must contact that registrar for information regarding retrieving your domain name. You will be charged with a REDEMPTION FEE of $250.00 USD for the domain registration renewal.
COMPLETE AND ACCURATE PERSONAL INFORMATION
You agree to provide certain current, complete and accurate information about yourself both in your domain(s) WHOIS and in your account records. You agree to update this information once in a while to keep it complete, up-to-date and accurate. For all your domain name registrations’ contact records, you must submit the following: full name, current postal address, e-mail address, voice telephone number, and if available, a fax number. You agree that the type of information you are required to provide may change in time and you understand that, if you do not provide the new, updated information, your registration may be suspended or terminated or may not be renewed. Failure to provide the requested information might prevent you from obtaining all Service(s).
The Internet Corporation for Assigned Names and Numbers (ICANN) – the organization that assumes responsibility for domain name allocation, requires that we collect information about you during the domain name registration process. This information includes your full name, mailing address, phone number, email address, and, if available, your facsimile number. ICANN then requires all registrars to make the following data accessible to the public on an interactive web page and using a “port 43” WHOIS service: your full name, mailing address, phone number, email address, if available your facsimile number, as well as the creation and expiration dates of your domain name registration and the name server information associated with your domain name. We will refer to this information as your “WHOIS Information”. Please note that we may not be able to control in what manner or for what purposes members of the public might use the WHOIS Information.